7+ Restaurant General Manager Resume Examples & Samples


7+ Restaurant General Manager Resume Examples & Samples

A doc summarizing the {qualifications}, expertise, and abilities of a person in search of a management position throughout the meals service {industry}, overseeing day by day operations, managing employees, and making certain buyer satisfaction, is important for securing such a place. This doc sometimes contains sections detailing work historical past, achievements, academic background, and related certifications, typically offered in a chronological or practical format. For instance, a candidate would possibly spotlight their expertise in rising restaurant profitability, bettering customer support scores, or efficiently launching new menu gadgets.

Efficient and well-structured summaries {of professional} backgrounds are essential for candidates in search of management positions in eating places. These paperwork function a primary impression, permitting hiring managers to rapidly assess a candidate’s suitability for the position. A compelling presentation of abilities and expertise can considerably improve the chance of securing an interview and, in the end, the place. Traditionally, these paperwork have advanced from easy lists of earlier employment to extra subtle advertising instruments showcasing accomplishments and profession development. The rising competitiveness of the hospitality {industry} has elevated the significance of a cultured and impactful presentation of {qualifications}.

This dialogue will additional discover key parts of profitable documentation for restaurant management roles, overlaying finest practices for content material, formatting, and methods for successfully showcasing related abilities and expertise to potential employers. Matters lined will embrace crafting compelling narratives, quantifying achievements, and tailoring submissions to particular job necessities.

1. Quantifiable Achievements

Quantifiable achievements maintain vital weight in purposes for restaurant basic supervisor positions. These concrete demonstrations of previous success present potential employers with tangible proof of a candidate’s capabilities. Quite than merely stating duties, quantifying achievements illustrates the affect of a candidate’s actions. This data-driven strategy permits hiring managers to evaluate the potential return on funding a candidate represents. Trigger and impact relationships turn into clear when achievements are offered in quantifiable phrases. As an example, stating “Carried out a brand new coaching program” is much less impactful than “Carried out a brand new coaching program that lowered worker errors by 15% and elevated buyer satisfaction scores by 10%.” The latter demonstrates the direct constructive penalties of the candidate’s actions.

Together with quantifiable achievements transforms a resume from a mere record of duties right into a compelling narrative of success. Actual-life examples resembling “Elevated common buyer spend by 8% via upselling methods” or “Decreased meals waste by 12% via improved stock administration practices” paint a transparent image of a candidate’s capability to ship outcomes. These concrete metrics resonate with hiring managers in search of people able to driving constructive change inside their organizations. The sensible significance of this understanding lies within the candidate’s capability to face out from the competitors. In a aggressive job market, quantifiable achievements present a definite benefit, showcasing not solely what a candidate has performed but in addition the affect they’ve made.

In abstract, incorporating quantifiable achievements into utility supplies is important for demonstrating the worth a candidate brings to a restaurant administration position. This strategy strengthens the narrative, gives concrete proof of previous success, and permits hiring managers to evaluate the potential affect a candidate may have on their enterprise. The problem lies in successfully quantifying contributions and articulating the affect in a concise and compelling method. Nonetheless, the payoff when it comes to elevated competitiveness and demonstrating clear worth makes this effort a worthwhile funding for any aspiring restaurant basic supervisor.

2. Related Expertise

The “Related Expertise” part of a restaurant basic supervisor resume serves as a cornerstone, showcasing a candidate’s sensible utility of abilities and data throughout the meals service {industry}. This part’s power instantly influences a hiring supervisor’s notion of a candidate’s suitability for a management position. It gives a platform to reveal a historical past of progressive accountability, industry-specific experience, and the power to handle the complexities of a restaurant surroundings.

  • Operational Administration

    Demonstrated capability to supervise day-to-day restaurant operations is paramount. Examples embrace managing employees schedules, making certain clean service movement, sustaining stock management, and upholding high quality requirements. Candidates ought to spotlight expertise with point-of-sale techniques, stock administration software program, and different related applied sciences. Sensible expertise in these areas signifies preparedness to deal with the operational complexities of a restaurant basic supervisor position.

  • Workforce Management and Growth

    Efficient management is essential for profitable restaurant administration. Expertise in hiring, coaching, motivating, and managing employees ought to be clearly articulated. Examples embrace implementing profitable coaching packages, decreasing employees turnover, or resolving workforce conflicts. Demonstrating a historical past of constructing and main high-performing groups indicators a candidate’s capability to foster a constructive and productive work surroundings.

  • Monetary Efficiency Administration

    Managing budgets, controlling prices, and driving income progress are important duties of a restaurant basic supervisor. Candidates ought to showcase expertise with revenue and loss administration, pricing methods, and price management measures. Examples embrace rising restaurant profitability, implementing profitable cost-saving initiatives, or reaching gross sales targets. Demonstrated monetary acumen reassures potential employers of a candidate’s capability to handle the monetary well being of the restaurant.

  • Buyer Relationship Administration

    A customer-centric strategy is important within the hospitality {industry}. Expertise in constructing buyer loyalty, resolving buyer complaints, and making certain buyer satisfaction ought to be highlighted. Examples embrace implementing buyer loyalty packages, bettering on-line critiques, or creating methods to handle buyer suggestions. Demonstrated capability to prioritize buyer wants and construct constructive relationships displays a candidate’s understanding of the significance of buyer expertise within the restaurant {industry}.

These sides of related expertise, when offered successfully inside a restaurant basic supervisor resume, present a complete overview of a candidate’s capabilities and potential to contribute to a restaurant’s success. By highlighting particular accomplishments and quantifying outcomes inside every space, candidates can create a compelling narrative that resonates with hiring managers and positions them as robust contenders for management roles.

3. Management Abilities

Management abilities type a crucial element of profitable restaurant basic supervisor resumes. Efficient management instantly influences a restaurant’s efficiency, impacting workforce morale, operational effectivity, and buyer satisfaction. Due to this fact, showcasing robust management skills inside a resume is important for candidates in search of to reveal their potential to excel in a administration position. This entails articulating experiences that reveal the power to encourage, inspire, and information groups towards reaching shared objectives inside a demanding and fast-paced surroundings.

A number of key management abilities are notably related for restaurant basic managers. These embrace communication, decision-making, battle decision, delegation, and mentorship. For instance, describing an occasion the place efficient communication resolved a customer support concern highlights a candidate’s capability to handle difficult conditions diplomatically. Equally, outlining expertise in delegating duties and empowering workforce members demonstrates an understanding of efficient workforce administration rules. Offering concrete examples that showcase these abilities, moderately than merely itemizing them, strengthens a resume’s affect. As an example, “Efficiently applied a brand new service protocol by successfully speaking adjustments to the workforce and offering ongoing help, leading to a 15% improve in constructive buyer suggestions” paints a clearer image of management capabilities than merely stating “Wonderful communication abilities.”

In abstract, successfully speaking management abilities inside a restaurant basic supervisor resume requires a strategic strategy. Candidates should present clear, concise, and compelling examples of their management experiences, quantifying achievements every time potential. This demonstrates the sensible utility of management qualities and their affect on earlier roles, permitting hiring managers to evaluate a candidate’s potential to guide and contribute to the success of their restaurant. The problem lies in deciding on probably the most related examples and articulating them in a manner that highlights the particular abilities and attributes sought by potential employers. Nonetheless, the payoff when it comes to presenting a robust and aggressive profile makes this effort a vital funding for aspiring restaurant basic managers.

4. Operational Experience

Operational experience is a cornerstone of efficient restaurant administration, instantly influencing a restaurant’s effectivity, profitability, and general success. Inside the context of restaurant basic supervisor resumes, demonstrating a robust grasp of operational processes is essential for conveying a candidate’s preparedness to deal with the day by day complexities of the position. This encompasses a spread of interconnected features, from managing employees and sources to making sure clean service movement and sustaining high quality requirements.

  • Employees Administration and Scheduling

    Environment friendly employees administration is key to clean restaurant operations. This contains creating optimized schedules that align with projected demand, managing worker breaks and day without work, and making certain ample protection for all shifts. Efficient scheduling minimizes labor prices whereas sustaining service high quality. Resumes ought to reveal expertise with scheduling software program and methods for optimizing employees deployment. Examples embrace implementing profitable methods for decreasing extra time prices or minimizing service disruptions resulting from staffing shortages.

  • Stock Management and Procurement

    Efficient stock administration instantly impacts a restaurant’s profitability. This entails sustaining optimum inventory ranges, minimizing waste, and precisely forecasting demand. Expertise with stock administration techniques, procurement processes, and provider relationships is important. Resumes ought to spotlight expertise with implementing stock management measures that lowered meals waste or optimized inventory ranges. Examples embrace efficiently implementing a brand new stock system that lowered spoilage by 10% or negotiating favorable contracts with suppliers that resulted in value financial savings.

  • Facility Upkeep and Hygiene

    Sustaining a clear, protected, and practical restaurant surroundings is paramount. This encompasses overseeing cleansing schedules, making certain gear upkeep, and adhering to well being and security rules. Demonstrated expertise in managing facility upkeep and making certain compliance with hygiene requirements is crucial. Resumes ought to spotlight expertise with implementing preventative upkeep packages or efficiently passing well being inspections. Examples embrace implementing a brand new cleansing protocol that improved hygiene scores or creating a preventative upkeep schedule that lowered gear downtime.

  • Service Stream and High quality Management

    Optimizing service movement and making certain constant high quality are crucial for buyer satisfaction and operational effectivity. This entails designing environment friendly workflows, implementing high quality management measures, and addressing buyer suggestions. Resumes ought to reveal expertise with implementing service enhancements or creating methods to boost buyer expertise. Examples embrace implementing a brand new desk administration system that lowered wait instances or creating a top quality management guidelines that improved meals presentation and consistency.

These interconnected sides of operational experience, when successfully offered inside a resume, paint a complete image of a candidate’s capability to handle the complexities of a restaurant surroundings. By showcasing particular accomplishments and quantifying the affect of operational enhancements, candidates can reveal their worth and place themselves as robust contenders for restaurant basic supervisor roles. A powerful understanding and sensible utility of those operational rules are important for fulfillment on this demanding and dynamic {industry}.

5. Monetary Acumen

Monetary acumen is a crucial competency for restaurant basic managers, instantly impacting a restaurant’s profitability and long-term sustainability. Inside the context of restaurant basic supervisor resumes, demonstrating a robust understanding of monetary rules and their sensible utility is important for conveying a candidate’s capability to handle the monetary well being of a restaurant. This encompasses a spread of monetary administration features, from budgeting and price management to income era and monetary reporting.

  • Budgeting and Forecasting

    Creating and managing budgets is key to monetary management in a restaurant setting. This entails forecasting income, projecting bills, and allocating sources successfully. Correct budgeting allows knowledgeable decision-making and ensures that sources are allotted strategically to maximise profitability. Resumes ought to spotlight expertise with creating and managing budgets, demonstrating the power to forecast precisely and management prices. Examples embrace efficiently managing a finances of a particular dimension or implementing budgetary controls that resulted in value financial savings.

  • Price Management and Effectivity

    Managing prices successfully is essential for sustaining profitability within the aggressive restaurant {industry}. This entails figuring out and implementing cost-saving measures, negotiating favorable contracts with suppliers, and optimizing useful resource utilization. Resumes ought to showcase expertise with implementing value management methods that yielded tangible outcomes. Examples embrace efficiently decreasing meals prices by a sure proportion or implementing energy-saving initiatives that lowered utility bills.

  • Income Era and Gross sales Development

    Driving income progress is a key accountability of a restaurant basic supervisor. This entails implementing efficient advertising methods, creating promotional campaigns, and optimizing pricing methods. Resumes ought to spotlight expertise with driving gross sales progress and rising income. Examples embrace efficiently implementing a advertising marketing campaign that elevated buyer visitors or creating a pricing technique that maximized income per buyer.

  • Monetary Reporting and Evaluation

    Analyzing monetary knowledge and producing experiences gives invaluable insights right into a restaurant’s efficiency. This entails decoding monetary statements, figuring out traits, and making data-driven choices to enhance profitability. Resumes ought to reveal expertise with monetary reporting and evaluation, showcasing the power to extract significant insights from monetary knowledge. Examples embrace utilizing monetary knowledge to establish areas for value discount or creating methods to enhance income based mostly on gross sales traits.

These interconnected facets of monetary acumen, when successfully offered inside a restaurant basic supervisor resume, present a complete overview of a candidate’s capability to handle the monetary well being of a restaurant. By showcasing particular achievements and quantifying the monetary affect of applied methods, candidates can reveal their worth and place themselves as robust contenders for management roles. A powerful understanding and sensible utility of monetary rules are important for fulfillment within the demanding and aggressive restaurant {industry}.

6. Buyer Service Focus

A powerful customer support focus is paramount for fulfillment within the restaurant {industry}. Inside the context of restaurant basic supervisor resumes, demonstrating a dedication to distinctive buyer experiences is essential for conveying a candidate’s understanding of its significance in driving buyer loyalty, constructive popularity, and in the end, enterprise success. This focus have to be clearly articulated throughout the resume, showcasing a candidate’s capability to create a customer-centric surroundings and successfully handle buyer relationships.

  • Understanding Buyer Wants

    Deep understanding of buyer wants and preferences is important for offering tailor-made experiences. This entails actively in search of buyer suggestions, analyzing buyer knowledge, and staying attuned to evolving eating traits. Demonstrating this understanding inside a resume can contain highlighting expertise with implementing buyer suggestions mechanisms or creating methods based mostly on buyer knowledge evaluation. Examples embrace implementing buyer surveys that led to menu enhancements or analyzing on-line critiques to establish areas for service enhancement. This proactive strategy to understanding buyer wants indicators a dedication to steady enchancment and a customer-centric mindset.

  • Constructing Buyer Relationships

    Cultivating constructive buyer relationships is important for constructing loyalty and repeat enterprise. This entails making a welcoming environment, coaching employees to supply distinctive service, and proactively addressing buyer considerations. Resumes ought to spotlight expertise with implementing buyer relationship administration methods or creating packages to boost buyer loyalty. Examples embrace implementing a buyer loyalty program that elevated repeat enterprise or coaching employees in customer support finest practices that led to improved on-line critiques. Demonstrated success in constructing constructive buyer relationships displays a candidate’s capability to create a loyal buyer base.

  • Managing Buyer Complaints

    Successfully managing buyer complaints is essential for mitigating damaging experiences and preserving a restaurant’s popularity. This entails creating methods for dealing with complaints effectively, resolving points promptly, and turning damaging experiences into constructive ones. Resumes ought to showcase expertise with implementing criticism decision procedures or creating methods to handle buyer suggestions successfully. Examples embrace implementing a system for monitoring and resolving buyer complaints that lowered damaging critiques or creating a protocol for empowering employees to resolve buyer points on the spot. Demonstrated capability to handle complaints successfully displays a candidate’s problem-solving abilities and dedication to buyer satisfaction.

  • Making a Buyer-Centric Tradition

    Fostering a customer-centric tradition inside a restaurant requires management and a dedication to prioritizing buyer wants in any respect ranges of the group. This entails empowering employees to make choices that profit the shopper, making a tradition of service excellence, and repeatedly in search of methods to enhance the shopper expertise. Resumes ought to reveal management expertise in fostering a customer-focused surroundings. Examples embrace implementing employees coaching packages centered on customer support excellence or creating initiatives that empower staff to go above and past for patrons. Demonstrated capability to create a customer-centric tradition highlights a candidate’s management abilities and understanding of the significance of buyer expertise in driving restaurant success.

These interconnected facets of customer support focus, when successfully offered inside a restaurant basic supervisor resume, present a complete view of a candidate’s dedication to offering distinctive buyer experiences. By showcasing particular accomplishments and quantifying the affect of customer support initiatives, candidates can reveal their worth and place themselves as robust contenders for management roles. A powerful customer support focus just isn’t merely a fascinating trait however a crucial element of success within the aggressive restaurant {industry}, and its efficient presentation inside a resume is important for aspiring restaurant basic managers.

7. Drawback-solving skills

Drawback-solving skills are important for efficient restaurant administration. The dynamic nature of the restaurant {industry} presents a continuing stream of challenges, requiring basic managers to own robust analytical and significant pondering abilities. These skills are essential for figuring out the basis causes of issues, creating efficient options, and implementing corrective actions to mitigate damaging impacts on operations, buyer satisfaction, and monetary efficiency. A restaurant basic supervisor’s resume should clearly reveal these skills, showcasing a candidate’s capability to navigate advanced conditions and make sound judgments beneath stress. Trigger and impact relationships are central to efficient problem-solving. As an example, if buyer complaints concerning gradual service improve, a talented basic supervisor would analyze the workflow, establish bottlenecks, and implement options resembling adjusting staffing ranges or streamlining processes. The flexibility to investigate knowledge, establish traits, and implement corrective actions based mostly on proof is paramount for fulfillment on this position. Actual-life examples embrace addressing points resembling gear malfunctions, employees shortages, buyer complaints, or provide chain disruptions. The sensible significance of showcasing problem-solving skills inside a resume lies in demonstrating a candidate’s potential to successfully handle the inevitable challenges of operating a restaurant.

Additional illustrating this level, take into account a state of affairs the place a restaurant experiences a sudden improve in damaging on-line critiques concerning meals high quality. A basic supervisor with robust problem-solving skills would examine the difficulty completely, analyzing elements resembling ingredient sourcing, meals preparation procedures, and employees coaching. They could establish a necessity for extra coaching for kitchen employees or a change in suppliers to make sure constant high quality. Implementing these options, adopted by monitoring on-line critiques and buyer suggestions, demonstrates a data-driven strategy to problem-solving and a dedication to steady enchancment. Equally, addressing employees conflicts successfully requires robust problem-solving abilities. Mediating disputes, figuring out underlying points, and implementing options that foster a constructive and productive work surroundings are essential facets of a basic supervisor’s position. These sensible purposes of problem-solving skills instantly affect a restaurant’s operational effectivity, employees morale, and in the end, its profitability.

In abstract, robust problem-solving skills are non-negotiable for profitable restaurant administration. Successfully showcasing these skills inside a resume is essential for demonstrating a candidate’s potential to navigate the complexities of the restaurant {industry}. This entails offering concrete examples of how problem-solving abilities have been utilized in real-world situations, highlighting the constructive affect of applied options. The problem lies in articulating these experiences concisely and compellingly, demonstrating each the analytical course of and the ensuing outcomes. Nonetheless, the profit when it comes to presenting a robust and aggressive profile makes this effort important for aspiring restaurant basic managers. This understanding emphasizes the crucial hyperlink between problem-solving skills and success in a restaurant management position.

Ceaselessly Requested Questions

This part addresses frequent inquiries concerning the event and utilization of efficient documentation for people in search of restaurant basic supervisor positions. Readability in these areas is essential for presenting a compelling and aggressive profile to potential employers.

Query 1: How can one quantify achievements on a resume when a lot of restaurant work entails intangible abilities?

Whereas intangible abilities are important, they typically manifest in tangible outcomes. Deal with measurable outcomes linked to those abilities. For instance, moderately than stating “robust management abilities,” quantify the affect of these abilities by stating “lowered employees turnover by 15% via improved workforce communication and mentorship.” Equally, quantify buyer satisfaction enhancements ensuing from applied service initiatives.

Query 2: Is it essential to tailor a resume for each restaurant basic supervisor place?

Tailoring a resume to align with the particular necessities and priorities of every focused place considerably will increase its effectiveness. Highlighting related experiences and abilities that instantly deal with the wants of the particular restaurant demonstrates a proactive and centered strategy, rising the chance of capturing a hiring supervisor’s consideration.

Query 3: How lengthy ought to a restaurant basic supervisor resume be?

Brevity and conciseness are extremely valued. Ideally, a resume ought to be restricted to 1 web page, particularly for people with lower than ten years of expertise. Deal with impactful content material, quantifiable achievements, and related abilities, making certain that each phrase contributes to presenting a robust and centered profile.

Query 4: What are some frequent errors to keep away from when crafting this kind of resume?

Frequent pitfalls embrace utilizing generic language, neglecting to quantify achievements, and failing to tailor the resume to the particular job necessities. Moreover, typos, grammatical errors, and an unprofessional format can detract from a candidate’s credibility. Thorough proofreading and a focus to element are important.

Query 5: How can one spotlight problem-solving abilities successfully inside a resume?

Use the STAR methodology (Scenario, Process, Motion, Consequence) to construction descriptions of problem-solving experiences. Clearly articulate the problem confronted, the actions taken to handle it, and the constructive outcomes achieved. Quantify outcomes every time potential to reveal the affect of problem-solving skills.

Query 6: What’s the significance of key phrases in a restaurant basic supervisor resume?

Related key phrases, resembling particular software program proficiencies, administration kinds, or culinary specializations, can considerably improve a resume’s visibility to applicant monitoring techniques and recruiters. Analysis industry-specific key phrases and incorporate them strategically all through the resume, making certain they precisely replicate abilities and expertise.

Creating a compelling and efficient resume is essential for securing a restaurant basic supervisor place. Cautious consideration to content material, formatting, and the strategic presentation of abilities and expertise considerably will increase the chance of success in a aggressive job market. Thorough preparation and a transparent understanding of {industry} expectations are important for making a robust first impression.

The next part will discover finest practices for formatting and structuring a restaurant basic supervisor resume to maximise its affect and successfully talk a candidate’s {qualifications} to potential employers.

Suggestions for Efficient Restaurant Common Supervisor Resumes

This part gives sensible steering for crafting compelling resumes that successfully showcase {qualifications} and expertise to potential employers. The following pointers give attention to maximizing affect and rising the chance of securing interviews for restaurant basic supervisor positions.

Tip 1: Prioritize quantifiable achievements.

Deal with demonstrating affect via measurable accomplishments. As a substitute of merely itemizing duties, quantify outcomes every time potential. For instance, state “Elevated gross sales by 12% via the implementation of a brand new advertising technique” moderately than “Managed advertising actions.” Quantifiable achievements present concrete proof of a candidate’s capabilities and contributions.

Tip 2: Tailor the resume to every particular job description.

Fastidiously overview every job posting and spotlight related expertise and abilities that instantly align with the acknowledged necessities. This focused strategy demonstrates a real curiosity within the particular place and will increase the chance of capturing the hiring supervisor’s consideration. Tailoring ensures that probably the most related {qualifications} are offered prominently.

Tip 3: Use an expert and concise format.

Keep a clear, organized, and easy-to-read format. Use clear headings, bullet factors, and concise language. Keep away from dense paragraphs and extreme jargon. Knowledgeable and visually interesting format enhances readability and ensures that key info is quickly accessible.

Tip 4: Spotlight related key phrases.

Incorporate industry-specific key phrases all through the resume to enhance visibility to applicant monitoring techniques and recruiters. Analysis related key phrases for the goal place and {industry} and combine them naturally throughout the doc. Strategic key phrase utilization can improve the chance of a resume being seen.

Tip 5: Showcase management expertise successfully.

Present concrete examples of management experiences, demonstrating the power to inspire groups, handle conflicts, and obtain outcomes. Use the STAR methodology (Scenario, Process, Motion, Consequence) to construction descriptions of management accomplishments, quantifying outcomes every time potential. This strategy gives tangible proof of management capabilities.

Tip 6: Proofread meticulously for errors.

Thorough proofreading is important for sustaining skilled credibility. Typos, grammatical errors, and formatting inconsistencies can detract from a candidate’s {qualifications}. Cautious consideration to element ensures a cultured {and professional} presentation.

Tip 7: Deal with the latest and related expertise.

Prioritize expertise throughout the previous 10-15 years and spotlight roles most related to the goal place. Whereas earlier expertise might be briefly talked about, give attention to demonstrating present abilities and up to date accomplishments. This focused strategy maximizes the affect of probably the most related {qualifications}.

By implementing the following pointers, candidates can create compelling resumes that successfully talk their {qualifications} and expertise, positioning themselves as robust contenders for restaurant basic supervisor roles. A well-crafted resume is a vital instrument for securing interviews and in the end, reaching profession objectives throughout the aggressive restaurant {industry}.

The next concluding part will summarize the important thing takeaways and emphasize the significance of a well-prepared resume within the pursuit of a profitable restaurant administration profession.

Conclusion

Efficient restaurant basic supervisor resumes require a strategic strategy, emphasizing quantifiable achievements, related expertise, and a transparent demonstration of management capabilities, operational experience, monetary acumen, customer support focus, and problem-solving abilities. Every element contributes to a complete portrayal of a candidate’s {qualifications} and potential worth to a potential employer. The strategic use of key phrases, an expert format, and meticulous consideration to element additional improve a resume’s effectiveness in a aggressive job market.

Success in securing a desired restaurant administration place hinges on the power to current a compelling narrative {of professional} expertise and accomplishments. A well-crafted resume serves as a crucial instrument on this course of, enabling candidates to successfully talk their {qualifications} and stand out from the competitors. The continued evolution of the hospitality {industry} underscores the ever-increasing significance of a cultured and impactful resume within the pursuit of profession development.